Luck.com Casino Review

Luck.com is a UK-licensed casino owned by Viral Interactive Limited, the same brand behind Mad Slots. It’s a simple and slick site packed with gaming thumbnails and sliders, but without feeling cluttered or overwhelming. It’s a big casino with a lot of games and plenty more besides that. So, let’s do some digging and learn a little more.

Welcome Bonuses

Start your Luck.com journey with an eye-opening welcome package, one that offers up to £100 and 225 free spins. It’s a package, so you won’t get it all in one go. It’s actually spread across your first three deposits with the casino and it begins with a no deposit bonus:

• 100 free spins as soon as you register (20 per day for 5 days; no deposit needed)
• A 50% matched deposit bonus (up to £100) when you deposit £10
• 100 free spins when you deposit £10 or more
• 25 free spins when you deposit £10

There is a wagering requirement of 35x, which is very reasonable. It applies only to the bonus credits when you’re collecting the matched deposit offers and to all winnings claimed with the free spins.

Although the wagering requirement must be met before you withdraw any bonus credits, you can withdraw your cash balance at any time. Bear in mind, however, that you will lose any active promotions and void all bonus credits if you do this.

Interestingly, the wagering terms state that slot machines with an RTP of 97% or more will only contribute 30% to the wagering amount. All sites have limitations during the wagering period, but they usually just list the slots you can’t play and don’t tell you why. Luck.com is much more straightforward. 

Despite being very restrictive with this term, I have to give them credit for being open.

Loyalty Offers

Luck.com loves its free spin promotions, and there is no shortage of these on offer. At the time of writing, you can collect all of the following, although they are subject to change:

• Tuesday Happy Hours: A number of different bonuses are available every Tuesday. Just deposit £10 to qualify.
• Friday Freeday: Get 30 free spins every Friday when you deposit £20 or more.
• Sunday Roast: Up to 100 free spins when you deposit £10 or more. You’ll get 1 spin for every £1.

As with all top casinos, Luck.com also has a succession of giveaways and network promotions. Check the promotions section to see what’s active at the time you play.

Games and Features

Luck.com has over 1800 games from several top providers, including NetEnt, Pragmatic Play, and Play’n GO. There are also live casino games courtesy of Pragmatic Play Live, including the usual selection of live card games and table games.

There is a “Live RTP” section that takes all payouts from the site’s games and calculates an hourly RTP. It’s an interesting little feature and adds something different to the site. However, it’s worth noting that these RTPs don’t equate to the average RTPs programmed into the game. In other words, just because something is being listed as 200% on the Live RTP section, doesn’t mean you’ll double your money every time.

That should go without saying, but it’s always worth clarifying.

You can play Luck.com through desktop or mobile and it works directly through your browser. There is also a downloadable version of the casino if you’d prefer. Although, I’m not sure many desktop players bother to download casino software these days.

Customer Support

Luck.com directs you to an FAQ when you head for the support section, and only after stating that you can’t get the help you need will you be sent to a support ticket section. There is a live chat feature, but it seems to be mainly staffed by an annoying chatbot. These irritating little androids merely serve to feed you more FAQs and are as helpful as a hat in a hurricane.

Yes, I do have a history with AI chatbots, and no, none of that history is good.

Deposits and Withdrawals

£10 is enough to collect most of the bonuses available on Luck.com, but you can deposit even less. The minimum amount for most of the site’s accepted payment options (including debit cards, PayPal, and Trustly) is just £4.

Once you’ve cleared the wagering requirements and are ready to withdraw, you only need £5 in your account. Withdrawals are also very fast, provided you have the necessary documents and no further checks are requested.

There are no fees for deposits or withdrawals and the maximum amount in both cases is £10,000.

Verdict: Luck.com Casino Review

Luck.com has a massive collection of games from several top providers. The live casino is solid, the minimum deposits and withdrawals are very low, and there are plenty of bonuses to collect.

The only issue I have with this site is the support, which isn’t very clear or easy. I don’t like being directed through FAQs and I like AI-supported chatbots even less. They need real people and real support, and if they nail that aspect, this would be a near-perfect offering.