- Big Welcome Bonus
- Plenty of Loyalty Offers
- Great Slots
- Top Bingo Games
- Live Casino
- £2.50 Withdrawal Fee
- Slow Withdrawals
I’ve criticised many casino themes in the past. They often try to be something unique and end up failing, such as Viking Bingo, a Viking-themed site that thought it prudent to use a space and gem slot as part of its welcome bonus.
Such is the case with Crystal Slots. It is vaguely gem based, but that really only influences the icons and colours. It doesn’t try to be anything special and so it doesn’t fail.
There are no complaints from me in that department, but there might be some elsewhere…
Crystal Slots offers new players, up to 500 free spins on Sweet Bonanza. It’s one of the most common Jumpman Gaming bonuses and has many of the same terms as the others:
- A minimum deposit of £10 is required
- Free spin winnings are subject to a wagering requirement of 65x
- The bonus has a maximum conversion value equal to the player’s lifetime deposits (max £250)
Check the bonus terms and conditions for more information.
In late 2022, Crystal Slots ran something known as the Awesome Apple Giveaway. All players who wagered £10 on Book of Oz were entered into a prize draw. The more multiples of £10 they wagered, the more tickets they were given. At the end of the month, lots were drawn and £3,000 worth of Apple electronics were dished out.
Considering the price of Apple products these days, the prizes were probably limited to a replacement charger and last year’s iPhone, but still, it’s good to see such high-value items being given away.
In previous months, similar giveaways have offered players the chance to win cash, free spins, bingo tickets, and holidays.
These giveaways are just one of the many promotions available on Crystal Slots at any given time. There are free spins, reload promotions, and even a loyalty scheme, the latter of which sets challenges for you to complete and gives you trophies when you do so. Get enough of these trophies and you’ll advance through the levels, earn free spins, and collect Amazon vouchers.
Slots and Bingo Games
By working with developers like Red Tiger Gaming, NetEnt, and Microgaming, Crystal Slots offers its players a varied selection of slot machines. My only criticism of these is that they are a little too generic and common, so you may have played them all before. But it’s hard to criticise a site for offering slots that people enjoy playing, especially when those slots include massively popular titles like the following:
- Boom Time
- Book of Time
- Immortal Romance
- Mega Moolah
- Fluffy Favourites
- Sahara Riches
- Thunderstruck II
- Raging Rhino
- Bankers Riches Megaways
- Amazing Link Poseidon
- Hot off the Press
The bingo games available on Crystal Slots connect through the whole Jumpman network and include 30, 75, 80, and 90-ball variants. The smallest of these games cost just a few pence per ticket and give you a chance to win a few quid. The biggest have jackpots in the thousands, but they are not as regular.
Deposits and Withdrawals
Let’s get the negatives out of the way quickly:
Crystal Slots charges a withdrawal fee of £2.50. I hate it. You will too. And no, I don’t know why it’s there.
Crystal Slots is a little slow with the cashouts. Again, I don’t know why and it really should be quicker.
Now for the positives, Crystal Slots accepts PayPal, debit cards, Paysafecard, and Pay By Mobile. It’s also a safe, trusted, and secure site. That’s something. But it would have been something much more without that withdrawal fee and without those slow withdrawals.
Verdict: Crystal Slots Review
The theme of Crystal Slots might be simple, but the loyalty promotions and games aren’t, and they are the standout features of this site. It is spoiled somewhat by its slow withdrawals and withdrawal fee, but few sites are perfect and there are more pros than cons.
The regulator insists on all players being verified. It helps to combat underage gambling and money laundering, and also ensures that no one is using a VPN to try and slip through the net.
If you have been asked for supporting documents to complete the verification process, it means you have either failed a soft credit check or have triggered additional security protocols.
No. You can’t use them anywhere else, either. Credit card gambling was outlawed in the United Kingdom back in 2020 as part of an initiative to combat problem gambling.
Contact the casino first and let them deal with the issue. Jumpman Gaming casinos have a complaints procedure, so follow the steps, and see if they can resolve the issue. If not, leave a complaint or review on a third-party site that they are known to view. These sites include social media platforms and major user review networks. If you still don’t get the issue resolved, go through the regulator.
Yes, it operates under the Jumpman Gaming license, which was provided by the UK Gambling Authority (039175-R-319452-022). It also has a license from the authorities of Alderney.